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December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Harrisburg?

A security system should defend your property. But what occurs if your home security alarms go off in Harrisburg? What actions should you take to ensure you and all your family members are taken care of?

The first thing to do is to avoid panicking. Remember that your 24-hour monitoring specialists have you covered. Then proceed with the recommended actions to be ready for any emergency.

Our Dedicated Representatives Help You Stay Safe

A 24-7 monitoring specialist is instantly notified whenever your Harrisburg home security alarms go off. When an agent is notified, they will contact you as quickly as possible to ascertain what set off your home’s defense. Your alarm may trip for several different reasons, including:

  • Burglary

  • Fire

  • Water infiltration

  • Alarm tripped by accident

In situations when your system was accidentally triggered—like not recalling that the motion sensors are armed when you open a window— an agent will contact you and figure out if you need help. Provide your passcode, and they can cancel the alarm.

In a true emergency, your monitoring team member will dispatch first responders, including firefighters, EMS, and law enforcement, to your residence. They will even serve as a contact point when you are not on site. The monitoring agent will even apprise emergency services on which entry sensor was set off, increasing their preparedness for a potentially hazardous environment. Your monitoring professional will remain on the phone with you to assist in keeping you calm and instruct you on what to do next.

Steps to Take if Your Alarm Goes Off In Harrisburg

Getting roused from bed in the middle of the night to an alarm echoing through your house can be understandably frightening—especially if you have no idea why it’s occurring. The most important thing to do is keep yourself in control and take the following actions:

  • First, get somewhere safe. Gather your family and pets as quick as you can and relocate to a protected area at your property or depart the home if needed. It's typical to have an urge to feel like you need to deal with the problem on your own, but this may put you and your family at greater risk. As an alternative, concentrate on trying to keep yourself and your family safe and let the professionals deal with the crisis.

  • As a second step, use the smartphone’s convenient security app to stay connected with your monitoring team. They'll send authorities who will be en route to your residence in a matter of moments.

  • Finally, keep a persistent line of communication with your monitoring specialists and emergency professionals. You have the ability to be patched through, so everyone is speaking on the same line. Conversely, if it’s not possible to be in direct contact with emergency services, get updates by text message. Even if it’s only a false alarm, it's smart to thoroughly communicate with all teams so you will be prepared should an actual problem take place.

Defend Against All Security Risks in Harrisburg with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems works hard to make sure your loved ones and property are well defended. With 24-hour monitoring, home automation, and a range of sensors, your home will turn into the secured refuge you intended it to be. Customize the perfect home security plan by filling out the following form or dial (717) 256-1545 to get started.